Too many fleets are beholden to transaction-focused computer technology platforms and business processes. These functionally disjointed systems create barriers among departments such as finance, sales, operations and safety, and fail to provide the necessary intelligence for becoming and remaining competitive in today’s business climate.
If you're running your fleet/business on a mainframe (e.g., AS/400), you might want to consider that many of these systems were introduced in the 1980s. Even today, these systems remain relevant for recording transactions. BUT they're woefully inadequate for the nimble, speed-of-thought analysis required to compete in today's business climate
So let's say you get the 'right' tools for your organization, the next question is can the 'right' people get to, and use, the information? Only by providing broader access to data, management and staff can obtain a 360-degree view of any analysis scenario. Most effective are “data democracies” consisting of information that is separated into multidimensional views, that users can manipulate to help the company make strategic assessments and tactical decisions.
Last thing to consider is whether your doing right by your balance sheet. Are you tying up a lot of investment in people and fixed assets (e.g., servers & networks)? With today's "cloud" based options, it's irresponsible not to at least question (rationalize!) such expenditures. You should now be thinking of ROI in terms of months, not years.
Do these things right, and you can expect...
- Better use of staff time.
- Higher quality of information generated and used throughout the organization.
- Improved ability to serve customers and grow the business.
I hope these thoughts got YOU thinking. Visit www.ThoughtDrivers.com any time for more free tips or to get help.
As always, best of luck in your business and stay tuned.
Cheers,
Sam Liberto
Chief Executive
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